How long to wait for feedback after applying before following up?
What’s the best way to contact a Recruiter to ask for feedback?
Rejection is never easy, so what’s the best way to cope with it?

Our HR team and some of our insurance sales team offer some advice that you can use in these situations. (And at the bottom on the this blog, you’ll find helpful weblinks to other FREE media with tips and advice on this topic.)

“Waiting For Feedback: Generally, for most corporate employers, it takes about 2 weeks for a Recruiter to look at your CV after you’ve submitted it and then get back to you. Then, usually, it takes another 2-3 weeks for them to arrange either a telephonic or face-to-face interview with you; with another 2-4 weeks before you’ll hear back from them about an offer of employment or let you know you were unsuccessful.

This is because Recruiters have to look at hundreds of CVs per job vacancy, as well as provide feedback to candidates and create a short-list of candidates to share with the hiring manager. They then have to liaise with the hiring manager (and other people in the business) to get feedback on the CVs and confirm dates / times for interviews, then contact candidates to confirm their availability for interview. All this takes time.

So I’d recommend you wait about 2 weeks at each stage of the application process before contacting the Recruiter (or employer) for an update on your application – whether it’s 2 weeks after you submit your CV or 2 weeks after your interview. This amount of time is reasonable before asking for feedback, without the risk of appearing impatient.

If you’re asking for an update on your application for the first time, it’s best to send the Recruiter an email for this. If you still don’t hear from them then you can re-send the email and call the Recruiter (or company).

When you do, make sure you share the details of your application (for example, an application reference number [if you received one] or the job title you applied for and the date you applied on and the stage of the process you’ve gotten to). All this will help the Recruiter find your application so they can assist you better.”


And advice on dealing with rejection after applying for a job:

Rejection is hard to accept for all of us.

Often we register rejection as a threatening experience so it’s normal that we don’t feel good after being rejected for anything.

So let that feeling happen as it’s bound to be something you feel, but as soon as you’ve processed it THEN remember all it means is that there was another candidate who was better suited to that job than you.

Ha e se saka hajwale, ka nnete se abetsweng nna se a tla.”


Rejection isn’t easy. At the end of the day, it’s boils down to what you want from life. Where do you see yourself in a few days, months, years from now?

Use this experience as a stepping stone and opportunity that might open up new doors for you in the future without you even knowing it today!

Once you decide what you want from life, then set goals for yourself – short term and long term. If you achieve your short term goals you’ll be closer to achieving your long term goals.”


“Sometimes it might be helpful for you to ask the Recruiter for feedback on the reasons why you were unsuccessful in your application (although not everyone will be able to respond to your request for this information, either because they don’t have capacity or the company has a policy not to). But if you do get this feedback then take it on-board and try learn from it for the next job you apply for.

Also, remember it’s unlikely you’ll be successful for every job you apply for because of all the other people who apply for each job and because you won’t be the best candidate for every role.

Rejection is normal and a part of the job seeking experience.

When you’re receive a rejection for a job application, remember it’s not you who’s been rejected, rather it’s your application for that particular role that’s been unsuccessful on that occasion.

If you keep applying for suitable job adverts, you’ll eventually find something that suits you and be the person who’s successful in getting the job!

Se hanang, se rola morwalo.”


“Never give up!

Every time you do experience a rejection when applying for work, stay positive.

Don’t worry about what happened with the previous application or interview. Focus on the next application and interview opportunity.

Make sure you stand out at the end of the day.

Remain confident and don’t stop being you.”


When applying for work, I’ve found myself in a position of hearing a ‘No’ back quite often. So I know it can be quite depleting at times.

The advice I’d give to young South Africans experiencing this is that your mindset is very important. The way you perceive it will determine your experience of it and the outcome.

Reflect on the good and the bad so you can learn from it, but try focus on the positive things – even if you’ve been unsuccessful in an application or job interview.

If you focus on positive things with a positive mindset then positive things can happen. It’s a mindset and it starts with you.”