Helen:

Sales Consultant: Home Loan Bonds

Hi Helen, so tell us what your work involves?

I’m a Sales Consultant in ooba’s home loan bonds contact-centre. My work involves receiving calls from clients who want to know more about qualifying for a home loan so they can buy a property. There are lots of people in South Africa who are looking to buy a property and many of them don’t know if they qualify for a home loan bond or not. Sometimes they don’t know where they stand financially, while others don’t have the time to go to the bank to apply. If a client doesn’t qualify for a home loan, then we advise them on what they can do going forward. We are there to help our clients.

What advice would you give to someone applying for a contact centre career at ooba?

We do a good job that really helps our clients. It’s nice to know at the end of the day that you can put a smile on the face of a client. I love working at ooba. I love my team and I love my manager. It’s a place with lots of fun people. You have management who encourage you to do the best in your job. You’ll just love what you do here!

Thanks for sharing, Helen!

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