Vivienne:

Regional Sales Manager:
Home Loans

Hi Vivienne, so tell us what a Regional Sales Manager’s work involves?

ooba is a mortgage origination company. We assist clients apply for home loans, with all of the banks in South Africa, through a seamless process that helps them get the best deal for their home loan. I handle a team of sales and admin consultants who prep home loan applications, in order to get the deals submitted. Where I come into play is that I help to streamline the deals or if the consultants are under pressure in a deal then I’ll help motivate it for them and escalate it too. Also, I work heavily with arbitration, so –for example- if it’s a self-employed customer I’ll help to put the deal together for submission to the bank in a way to obtain a favourable deal for our clients.

What makes a good Sales Manager?

I’m very passionate about what I do and I’m very competitive in the working environment. I strive to get things right the first time. These are important for being successful in this role. Also, you need to be a people-person, as well as have a great attitude and be very driven. You must be adaptable and resilient too.

Tell us how you started your career at ooba?

Many years ago, I started off as a home loans consultant working at a bank. Eventually, I worked my way up into a managerial role. I feel it’s really helpful to learn the ropes in a consultant role and really understand it, before moving into a management position. The bank I was working for folded, so I moved to another home loans company for 4-years, where I helped open several new branches for them in the Western Cape. After that, I joined MulitNet Mortgages, where I worked for 10-years and I helped them open three new branches. Then, 5-years ago, ooba offered me a job and here I am today!

What advice would you give to someone applying for a career at ooba?

If I look at my professional career, joining ooba is the best decision that I’ve ever made. If you’re looking for a company that takes care of you and that is 100% focussed on service, then this is the place for you!.

Thanks for sharing, Vivienne!

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